Terms and conditions
Cancellation policy and liability for bookings
Individual bookings can – if not agreed otherwise – be cancelled at no charge until 5 days before the scheduled arrival. Group bookings (6 persons and more) can be cancelled at no charge until 4 weeks before the scheduled arrival.
Every guest is liable for the entire bill related to his room. In case of reservations by third parties the guest is liable for unpaid bills.
Rooms that are not paid in advance will only be held until 5:00 p.m. Any unforeseen delay needs to be communicated by phone immediately.
We accept cash, VISA or Mastercard as well as Bankomat/EC ATM-cards, provided the proper function of any hardware by the service provider (payLife). Minimum card payment is € 25,-.
Hotel Kugel is a non-smoking hotel! In case of violations we reserve the right to charge a surcharge for cleaning of € 300,-
Additions and amendments
Any additions and/or amendments to these terms and conditions are only valid if mutually agreed and recorded in writing.
COVID19-measurements and rules
As our guest you accept all government regulations that might occur before, during or after your stay and you accept to follow all special Hotel rules to keep our staff members, all other guests and all people in our Hotel safe and healthy. As our guest strictly follow all safety rules and obey all the laws!